Privacy Policy

OddsIndex Limited is OddsIndex (OddsIndex, we, us) and is committed to protecting and respecting your privacy. We use the personal information we collect about you to provide you with the Service (as defined below) contained in our OddsIndex websites located at www.OddsIndex.com and other associated URLs (the Websites) displaying this privacy statement.

Our service allows you to use our software to browse promotions, betting events and the odds offered by wagering operators for these events.

(the Service)

We are committed to treating your personal data with in a secure and confidential manner. This document discloses the privacy practices for OddsIndex including:

  • What personal information of yours is collected
  • What organisation is collecting the information
  • How the information is used
  • To whom the information may be disclosed
  • What choices are available to you regarding collection, use and distribution of the personal information
  • What kind of security procedures are in place to protect the loss, misuse or alteration of the personal information under OddsIndex’s control
  • How you can access or correct any inaccuracies in the personal information
  • How you may contact us with any privacy related queries or complaints and how we deal with those complaints.

Acceptance

By providing us with your personal information or by otherwise using our Services or Websites, you confirm your acceptance of the handling of your personal information in accordance with this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not use our Services or Website(s) or otherwise provide us with your personal information.

Information We Collect

We only collect personal information in order to provide you with some of our Services and we collect your personal information when you register for our newsletter or to use our Service on our Website(s).

Subject to what is said below regarding cookies, you are free to browse the rest of our Website(s) without information being collected.

You may visit our Website(s) anonymously, and on some occasions, you may be able to deal with us anonymously or by pseudonym.

Use of Cookies

Cookies are information in the form of tiny text files that a website stores in a user's browser and can retrieve while a user is browsing the website to improve their online experience and ensure that content and functions are delivered and used more effectively.

We use cookies on certain pages of our Website to enable features and functionality to ensure that our Products function correctly for you. Cookies can also help us provide information which is targeted to your interests. Cookies are stored on your hard drive. Most cookies are "session cookies," meaning that they are automatically deleted at the end of a session. The other type of cookie we use is a “persistent” cookie. This stays on your hard drive and we use this to automatically identify who you are and your preferences in viewing/using the Website.

The cookie itself contains no personal information but it does pass an ID to our server which allows us to tie the cookie to your personal information. We do this to allow us to let you know on the homepage what has changed since your last visit. We also use the cookie to track website traffic, such as how often you visit the Website so we know who our most loyal users are. You are always free to decline our cookies if your browser permits, although in that case you will not be able to use certain features on our Website.

We recommend that you permit the use of cookies. If you choose to disable cookies by changing the settings in your browser then you may find that certain aspects of the OddsIndex Products do not work as well as they should, and we do not accept any liability to you for any losses you may incur as a result of this.

For further information, please see the Cookies Policy.

Our Use of Your Information

We use personal information about you to provide you with our Service, to assist you in registering with our Service, to contact or respond to you in respect of any queries, to keep you informed of and to improve our marketing and promotional efforts, to statistically analyse site usage, to improve our content and product offerings and to customise our site's content, layout, and services. We believe these uses allow us to improve our site and better tailor it to meet our users' needs.

From time to time, we may use your personal information to provide you with marketing materials such as information about promotions or offers we may be conducting. We may occasionally send you direct mail about additional services we feel may be of interest to you. This will only come from us and only if you have indicated that you do not object to these offers.

If you do not wish to receive these marketing communications you can opt out by contacting us using the details below and informing us that you wish to opt out, or click the “unsubscribe” link in any marketing email that we send to you.

We use information in the file we maintain about you, and other information we obtain from your current and past activities on the Website(s) to resolve and contact you about any queries or disputes, to troubleshoot problems and enforce our User Agreement.

We may also use your personal information for our internal business purposes (such as business management or accounting purposes) or for any other purpose required for us to comply with our legal or regulatory obligations.

Our Disclosure of Your Information

When you use the links provided on our website to access Third Party Bookmakers, we will inform them that you have been referred by OddsIndex. Please note that once you are on their website, the Privacy Policy of the Third Party Bookmaker will apply.

We may be required to (and you authorise us to) disclose any information about you to law enforcement or other government officials as we, in our sole discretion, believe necessary or appropriate, in connection with an investigation of fraud, intellectual property infringements, or other activity that is illegal or may expose us to legal liability or to otherwise comply with our legal and regulatory obligations.

As a general proposition, we do not sell or rent any personal information about you to any third party.

Overseas Disclosure

We may disclose your personal information to overseas recipients such as companies in our corporate group or affiliates or third parties that assist in the conduct of our business. These overseas recipients may assist in the processing of your information, credit card payments or provide technical or website support to us

Where OddsIndex discloses your personal information to overseas recipients, these recipients are most likely to be located in the US, UK and Malta. . This list of countries is not exhaustive and may change from time to time.

Note

Countries outside of the United States of America may not always have the same or similar privacy and data protection laws. However, where we do provide your personal information to third parties, OddsIndex will take such steps as reasonable to ensure your information is used in accordance with this policy.

Advertisers

We do aggregate information and disclose such information in aggregate or statistical form to advertisers and for other marketing and promotional purposes, for example, analysing website traffic and marketing trends. However, in these situations, the information that is disclosed is de-identified as we do not disclose to these entities any information that could be used to personally identify you.

Other Information Collectors

Except as otherwise expressly discussed in this Privacy Policy, this document only addresses the use and disclosure of information we collect from you and applies only to the services and Website(s) that we control and have approved to display this Privacy Policy. To the extent that you disclose your information to other parties, whether they are other members of the Site or other sites throughout the Internet, different rules may apply to their use or disclosure of the personal information you disclose to them. We strongly recommend that you read the Privacy Policies of these third party sites.

Security

We take reasonable steps to safeguard the confidentiality of the personal information associated with our customers. We have security measures in place to attempt to protect against the unauthorised use, access or disclosure, or the loss, misuse or modification, of our customers’ personal information under our control. We use secure server software (SSL) to encrypt information you input before it is sent to us. While we cannot ensure or guarantee that loss, misuse or alteration of data will not occur, we use our best efforts to prevent this. However, you should be aware that "perfect security" does not exist on the Internet.

Accessing and Correcting your Personal Information

OddsIndex takes such steps as are reasonable, in the circumstances to ensure that the personal information we collect, hold, use and disclose about you is accurate, up to date and complete.

You have a legal right to access a copy of all personal information about you held by us. You also have a right to correct any errors in that information. There are some exceptions specified by law, where we may refuse your request. However, if one of these circumstances applies, we will provide you with a written explanation of the reasons for that refusal, unless it would be unreasonable to do so.

If you wish to access the information we hold about you or correct any information that you believe may be inaccurate, out of date or incomplete, you can make a request for access or correction by contacting us at the details listed below and informing us of your request.

We will endeavour to respond to your request for access and/or correction within a reasonable period after your request is made.

Changes to Privacy Policy

By using this site, you consent to the collection, use and disclosure of your personal information by OddsIndex and to the use of that information in accordance with the OddsIndex Privacy Policy. If we are going to use your personal information in a manner different from that stated at the time of collection we will notify you via email.

You will have a choice as to whether or not we use your information in this different manner. In addition, if we make any material changes in our privacy practices that do not affect user information already stored in our database or otherwise amend this Privacy Policy, we will post a prominent notice on our App and Website(s) notifying users of the change(s).

In some cases where we post the notice, we will also email users who have opted to receive communications from us, notifying them of the changes in our privacy practices. Your continued use of the OddsIndex Service and/or Website(s) following any changes of this kind, confirms your acceptance of those changes.

Cookies

You should be aware that when you use our websites, mobile or tablet sites, we may collect information by using 'cookies'.

What are cookies and how do they work?

Cookies are small bits of text that are downloaded to your computer or mobile device when you visit a website. Your browser sends these cookies back to the website every time you visit the site again, so it can recognise you and can then tailor what you see on the screen.

What do you use cookies for?

Cookies are an important part of the internet. They make using websites much smoother and affect lots of the useful features of websites. There are many different uses for cookies, but they fall into four main groups.

Cookies that are needed to provide the service you have asked for

Some cookies are essential so you can move around the website and use its features. Without these cookies, services you've asked for can't be provided. These cookies don't gather information about you that could be used for marketing or remembering where you've been on the internet.

Here are some examples of essential cookies:

  • Keeping you logged in during your visit; without cookies, you might have to log in on every page you go to.
  • When you add something to the betting slip, cookies make sure it remains there for your visit.
  • Some are session cookies that make it possible to navigate through the website smoothly. However, these are automatically deleted after you close your web browser.

Improving your browsing experience

These cookies allow the website to remember choices you make, such as your preferred odds format and they provide improved features.

Here are a few examples of just some of the ways that cookies are used to improve your experience on our websites.

  • Remembering your preferences and settings, including marketing preferences.
  • Remembering if you've filled in a survey, so you're not asked to do it again.
  • Remembering if you've been to the site before. If you are a first-time user, you might see different content from a regular user.
  • Restricting the number of times you're shown a particular advertisement. This is sometimes called 'frequency capping'.
  • Enabling social media components, like Facebook or Twitter.
  • Showing 'related article' links that are relevant to the page you're looking at.
  • Remembering your preferred bookie ordering.

Analytics

We like to keep track of what pages and links are popular and which ones don't get used so much to help us keep our sites relevant and up to date. It's also very useful to be able to identify trends of how people navigate (find their way through) our sites and if they get 'error messages' from web pages.

This group of cookies, often called 'analytics cookies' are used to gather this information. These cookies don't collect information that identifies you. The information collected is anonymous and is grouped with the information from everyone else’s cookies. We can then see the overall patterns of usage rather than any one person’s activity. Analytics cookies only record activity on the site you are on and they are only used to improve how a website works.

Some of our websites and some of the emails you might get from us also contain small invisible images known as 'web beacons' or 'tracking pixels'. These are used to count the number of times the page or email has been viewed and allow us to measure the effectiveness of its marketing and emails. These web beacons are anonymous and don't contain or collect any information that identifies you.

We also use 'affiliate' cookies. Some of our web pages will contain promotional links to other companies’ sites. If you follow one of these links and then register with or buy something from that other site, a cookie is sometimes used to tell that other site that you came from one of our sites. That other site may then pay us a small amount for the successful referral. This works using a cookie.

Contact Us

FAO OddsIndex Data Protection Officer, Legal and Compliance Department

527 W 7th Street, Suite 601, Los Angeles, CA 90014 USA